Before treatment begins, I will review your health history to discuss your personal needs and goals. There may be orthopaedic assessments involved prior to treatment. An overview of session procedures will follow. After the treatment, we can discuss a treatment plan. You have the right to modify or rescind your consent at any time of the treatment. If you have more questions or are nervous to get a massage I recommend contacting me before booking so we can discuss if a massage is a suitable treatment option for you. I am happy to refer you to another health practitioner otherwise.

Payments methods include credit card, EMT 24hrs prior to your session (RMT deposits after the treatment in person), and cash. Signed receipts are e-mailed immediately after payment and can be submitted to your health insurance plan. I do not offer direct billing to insurance companies.

Please reschedule if you are feeling sick. However, I do have a firm 24-hour cancellation policy that applies.
If you cancel, reschedule, or no show for your appointment for any reason with less than 24 hours notice, the credit card on file/EMT will be charged 100% of the treatment cost.
Alternatively, you can send a friend/family member to take your appointment. If they do not show for the treatment, it is still considered a No Show and you will still be charged 100% from your credit card.
Please refer to the Cancellation policy for more information. Thank you for respecting my time.

I use a hypoallergenic oil free of scents and additives. It contains purified water, grape seed oil, vitamin E, organic arnica Montana extract, organic white willow bark extract, citrus fruit oil, sage oil, and sesame oil.

Most patients leave the underwear on and remove all other clothing. It is up to you as long as you feel comfortable. Feel free to remove as much clothing as you like. I will drape and secure sheets accordingly so you feel at ease.

Yes. Street parking is available (north side). Please do not park in the driveway.

Masking is optional for both patient and RMT.

You are welcome to book for another person and have back-to-back treatments, but you must arrive separately for your individual appointments. Childcare supervision is unfortunately not provided.

If you're more than 10 minutes early, please don't ring the doorbell as I may be with another patient. Please wait in your car or have a seat on the neighborhood bench until your appointment time. I kindly ask that you arrive just 5 minutes early for all appointments.

No. There is one step from the entrance and six steps leading to the studio.